COMMERCE 2BC3 Lecture Notes - Lecture 21: Alliedsignal, Needs Assessment
19 Oct 2020
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Document Summary
Training design process: needs assessment, ensuring that employees are ready for training, create a learning environment, ensuring transfer of training, selecting training methods, evaluation of training. Some employees may not have the inherent ability to learn certain skills (low iq) Some employees may not have the right personality type for difficult training: make sure that the employee has good support for their training and they see value in their learning. Training evaluation designs: reaction measures, measure behaviour and knowledge post training, pre-test - post-test design, measure -> training -> measure, proves whether or not the training was effective. Include a control group due to the hawthorne affect (the attention people get can increase their productivity)
