COMMERCE 2BC3 Chapter Notes - Chapter 6: Instructional Design, Informal Learning, Tacit Knowledge
Document Summary
Chapter 6: training and strategic development of people. Continuous learning: a learning system that requires employees to understand the entire work process and expects them to acquire new skills, apply them on the job, and share what they have learned with other employees. Training: refers to a planned effort by a company to facilitate learning of job- related competencies, knowledge, skills, and behaviours by employees. The goal of training is for employees to master the knowledge, skills, and behaviours emphasized in training and apply them to their day-to-day activities. Formal training: training and development programs and courses that are developed and organized by the company. Development: the acquisition of knowledge, skills, and behaviours that improve an employee"s ability to meet changes in job requirements and in cline t and customer demands. Refers to formal education, job experiences, relationships, and assessment of personality and abilities that help employees prepare for the future.