COMMERCE 2BC3 Chapter Notes - Chapter 6: Learning Management System, Informal Learning, Tacit Knowledge
5 Jan 2017
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Chapter 6: training and strategic development of people. Training and development: their role in continuous learning and competitive advantage. Continuous learning: a learning system that requires employees to understand the entire work process and expects them to acquire new skills, apply them on the job and share what they have learned with other employees. Training: a planned effort to facilitate the learning of job-related knowledge, skills, and behaviour by employees. Formal training: training and development programs and courses that are developed and organized by the company. Development: the acquisition of knowledge, skills and behaviours that improve an employee"s ability to meet changes in job requirements and in client and customer demands. Informal learning: learning that is leaner initiated, involves action and doing, is motivated by an intent to develop, and does not occur in a formal learning setting. Human capital includes: knowledge (know what), advanced skills (know how), system understanding and creativity (know why).
