MMM132 Lecture Notes - Lecture 2: Abraham Maslow, Continual Improvement Process, Industrial Revolution
Document Summary
The industrial revolution: energy unleashed need to control and direct it. It says people and their relationships are significant at work. Abraham maslow identified human needs at work. Our needs drive our behaviours humanistic ideas about motivation, leadership, ethics, job satisfaction, personality and perception are common in behavioural theories. Assumes maths improves decision-making and problem solving: develop a science and standardise each job, scientifically select and train workers to match jobs, ensure cooperative work environment through incentives. Uses optimisation models and simulations: divide work between managers (brains) and workers. Empowerment of employees: foresight complete a plan of action, organisation provide and mobilise resources, command lead, select and evaluate workers, coordination fit diverse efforts together, control making sure things happen according to plan. Max weber identified the ideal bureaucracy- it should have: S(cid:455)ste(cid:373)s theor(cid:455) e(cid:454)plai(cid:374)s (cid:858)i(cid:374)terrelated(cid:374)ess(cid:859) (cid:858)lear(cid:374)i(cid:374)g orga(cid:374)isatio(cid:374)(cid:859) is o(cid:374)e solutio(cid:374) Applying evidence based management: evidence based practice is used across professions.
