BSB115 Lecture Notes - Lecture 3: Abraham Maslow, Mary Parker Follett, Elton Mayo
Management – Management History
Context/history of management theories
- What brought the theory up in the first place?
Taylorism
- Missing element: What about the people? Does not take cost of people into account
Main management Theorists
- Frederick Taylor
- Peter Drucker
- Mary Parker Follett
- Henry Fayol
- Max Weber
- Douglas McGregor
- Elton Mayo
- Abraham Maslow
Classical approaches to management
- Scientific management
- Administrative management
- Bureaucratic Management
oLots of competition
oThings that would otherwise be found surprising regarding human behaviour is
prominent in bureaucratic organisations
Important question: How are management strategies (from 60-70 years ago) relevant in today’s
management?
Behavioural approaches to management
- Hawthorne studies
- Theory of human needs
- Human resource approaches
- Theory X and theory Y
oTheory X – assumes people will systematically soldier, need direction, don’t enjoy
working, lack ambition
oTheory Y – people can be supported, empowered, assume people want to turn up to
work each day and do a good job, people will accept responsibility, people are self-
direction and creative
find more resources at oneclass.com
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Document Summary
Does not take cost of people into account. Bureaucratic management: lots of competition, things that would otherwise be found surprising regarding human behaviour is prominent in bureaucratic organisations. Need to be taken care of in order e. g. esteem needs cannot be catered to if safety needs have not been previously. All employee needs need to be attended to to ensure employees are satisfied with their work environment and the work they do. Management science describes the application of mathematical techniques to analyse and solve management problems. Mathematical forecasting makes future projections that are useful in the planning process. Inventory modelling helps control inventories by mathematically establishing how much to order and when. Look at all management theories developed throughout history. Tries to match managerial responses with the problems and opportunities specific to different settings, particularly those posed by individual and environmental differences.
