MGT 3304 Chapter Notes - Chapter 7: Bounded Rationality, Confirmation Bias, Decision-Making
24 Oct 2016
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Problem discrepancy between existing state and desired state. Solution tactic capable of closing the gap between existing and desired state. Problem solving identifying a gap that needs to be closed and an appropriate solution. Decision making evaluating alternative decisions and selecting best one: two systems of decision making, intuitive and largely unconscious automatically and quickly. Detect hostility in a voice, or object is farther than another: analytical and conscious slow and deliberate. Park car in narrow space or fill out tax form. *curve of knowledge the more intelligent we get, the harder it is to see things from a layman (ignorant) point of view. Problem solving / decision making: identify the problem, determine characteristics of appr. Solution: identify/develop alt. solutions, analyze/evaluate alt. solutions, select alt. solution, implement solution, evaluate whether gap is closed or not. Clearly and specifically identify problem (cid:455)ou"(cid:396)e atte(cid:373)pti(cid:374)g to sol(cid:448)e. Don"t ju(cid:373)p to (cid:272)o(cid:374)(cid:272)lusio(cid:374)s (cid:271)efo(cid:396)e p(cid:396)o(cid:271)le(cid:373) is u(cid:374)de(cid:396)stood.
