ACCT 309 Chapter Notes - Chapter 12: Inventory Control, Sales Order, General Ledger

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6 Dec 2018
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Revenue cycle: recurring set of business activities and related information processing operations associated with providing goods and services to customers and collecting cash in payment for those sales. General ledger and reporting function use this information to prepare financial statements and performance reports. Basic revenue cycle activities: sales order entry, shipping, billing, cash collections. Revenue margin = gross margin sales expenses. 1. 1 data processing integrity master data controls: unauthorized. 1. 2 restriction of access to disclosure of sensitive information master data. 1. 3 review of all changes to: loss or destruction of master data data, poor performance. Sales order entry: incomplete/inaccurate orders, invalid orders, uncollectible accounts, stockouts or excess inventory, loss of customers. Shipping: picking the wrong items or the wrong quantity, theft of inventory. 7. 2 specific authorization to approve sales to new customers or sales that exceed a customer"s credit limit. 9. 1 crm systems, self-help websites, and proper evaluation of customer service ratings.

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