MANAGMNT 301 Chapter 14: Management 301 Text Notes
1 Nov 2020
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Teams can help organizations be more effective, productive, and innovative. Compared to the past, teams now have more authority and may be self-managed. Teams come in several shapes and sizes, including work teams, project and development teams, parallel teams, management teams, transnational teams, and virtual teams. Groups that keep developing may go through stages: forming, storming, norming, and performing. A group generally becomes a team when team members commit to a purpose, pursue goals, and hold themselves accountable to one another. Moving from a traditional structure to a team-based approach tends to be challenging for many companies. Ways to build high-performance teams include establishing a common purpose, setting measurable goals, and making sure everyone works hard and contributes in meaningful ways. Team members perform important roles such as gatekeeping, informing, parading, and probing. Five basic interpersonal approaches to managing conflict are avoidance, accommodation, compromise, competition, and collaboration. Techniques for managing conflict between other parties include acting as a mediator.
