MGT 3200 Chapter Notes - Chapter 12: Social Loafing, Social Facilitation, Quality Circle
Document Summary
Learning objectives: discuss how teams can contribute to an organization"s effectiveness. Teams are building blocks for an organization structure and forces for productivity, quality, cost savings, speed, change, and innovation. They have the potential to provide many benefits for both the organization and individual members: distinguish the team environment from that of traditional work groups. Compared with traditional work groups that were closely supervised, today"s teams have more authority and often are self-managed. Groups carry on a variety of important developmental processes, including forming, storming, norming, and performing. For a group to become a team, it should move beyond traditional supervisory leadership, become more participative, and ultimately enjoy team leadership. A true team has members who complement one another, who are committed to a common purpose, performance goals, and approach, and who hold themselves accountable to one another: explain why groups sometimes fail. Some companies underestimate the difficulties of moving to a team-based approach.