MAN 3025 Chapter Notes - Chapter 2: Mary Parker Follett, Human Relations Movement, Elton Mayo

• School: University of Florida
• Department: Management
• Course: MAN 3025
• Professor: Professor Archambeau

Document Summary

Proposed that management was one of the major social innovations of the 20th century and that it should be treated as a profession. Classical viewpoint (1911-1947): emphasis on ways to manage work more efficiently. Problem with this viewpoint is that it is too mechanistic and tends to view humans as cogs within a machine, not taking into account the importance of human needs. Behavioral viewpoint (1913-1950s): emphasis on importance of understanding human behavior and motivating and encouraging employees toward achievement. Human relations movement: proposed better human relations could increase worker productivity (abraham maslow, douglas mcgregor: maslow: hierarchy of human needs including physiological, safety, love, esteem, and self-actualization, mcgregor: theory x represents a pessimistic, negative view of workers and. Theory y represents an optimistic, positive view of workers (helps managers understand how their beliefs effect their behavior) Behavioral science approach: relies on scientific research for developing theory to provide practical management tools (disciplines include psychology, sociology, anthropology, and economics)