BUAD309 Chapter 1: Chapter 1 Textbook

• School: University of Delaware
• Department: Business Administration
• Course: BUAD309
• Professor: Racicot

Document Summary

Companies known as good places to work have been found to generate superior financial performance. Developing managers interpersonal skills helps organizations attract and keep high- performing employees which is important since outstanding employees are always in short supply and are costly to replace. Strong associations between the quality of workplace relationships and employee job satisfaction, stress, and turnover. Positive social relationships also were associated with lower stress at work and lower intentions to quit. Increasing ob element in organizations can foster social responsibility awareness. Manager: an individual who achieves goals through other people. Make decisions, allocate resources, and direct the activities of others to attain goals. Organization: a consciously coordinated social unit, composed of two or more people, that functions on a relatively continuous basis to achieve a common goal or set of goals. Manufacturing and service firms are organizations; so are schools, hospitals, churches, military units, nonprofits, police departments and local, state and federal government agencies.