SOCIOL 41 Chapter Notes - Chapter 2: Arthur Schuster, Active Listening, Appropriate Behavior
Document Summary
Cooperative effort to focus attention on the other. Usually observe the one speaker at a time rule of conversation. Listening with a bias to attack the other speaker verbally, not to try to understand the speakers point of view. Focus on winning the argument, not discerning a message accurately. The pattern of expected behavior (thoughts, feelings) associated with parts that we play in groups. The systematic interrelation of all parts to the whole based on roles and norms. The relative importance, prestige, power accorded to a particular role. Playing roles within/across groups that contradict each other. Assuming a role distinctly different or oppose of a role we usually play. Position assigned by an organization or specifically designated by the group leader. Emerges from the group transactions, emphasizes function not position. Function to extract the maximum productivity from the group. Function to gain/maintain the cohesiveness of the group. Function to focus attention on the individual.
