MGMT 1 Chapter Notes - Chapter 7: Middle Management, Big Data, Job Satisfaction
Document Summary
Today, most managers tend to be more progressive. Guide, train, support, motivate, coach employees rather than tell them what to do. Realize workers know about technology more than they do. Skilled communicator, team player, planner, organizer, motivator, leader. Management : process used to accomplish organizational goals through planning, organizing, leading, controlling people, other organizational resources. Planning : anticipating trends & determining best strategies and tactics to achieve organizational goals & objectives. Organizing : designing the structure of organization and creating conditions and systems in which everyone & everything work together to achieve the organization"s goals & objectives. Pleasing customer at a profit remain flexible & adaptable bc customer needs change. Leading : creating a vision for organization & communicating, guiding, training, coaching, Motivating others to achieve goals & objectives in a timely manner. Empower employees, giving them freedom to become self-directed & self-motivated was once called directing.
