RWS 290 Chapter Notes - Chapter 2: Interpersonal Communication, Nonverbal Communication, Active Listening

• School: SDSU
• Department: Rhetoric and Writing Studies
• Course: RWS 290
• Professor: R.Michener

Document Summary

Interpersonal communication process - process of sending and receiving verbal and nonverbal messages between two or more people. Involves the exchange of simultaneous and mutual messages to share and negotiate meaning between those involved. Meaning - thoughts and feelings that people intend to communicate to one another. Encoding - process of converting meaning into messages composed of words and nonverbal signals. Decoding - process of interpreting messages from others into meaning. Shared meaning - situation in which people involved in interpersonal communication again the same understanding about ideas, thoughts, and feelings. Many barriers interfere with achieving shared meaning, including external noise, internal noise, and lifetime experiences. Noise - causes distortion to or interruption of messages. Physical noise - external noise that makes a message difficult to hear or otherwise receive. Physiological noise - disruption due to physiological factors. Semantic noise - occurs when communicators apply different meanings to the same words or phrases.