PSYCH 4522 Chapter Notes - Chapter 1: Statistical Process Control, W. Edwards Deming

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Called edwards" to differentiate him from his father, also called william deming. Got a masters in math + physics, later a phd in physics. He worked at hawthorne plant in chicago, where his ideas in management began. Proponent of shewhart"s statistical quality control (sqc) He was commissioned by japan in 1947 to help with the census. Their country was in ruins after wwii. He shared the sqc lit with japan and after a few years they looked better, but their prices were high. The consumer is the most important part of the production line . The japanese ppl attribute the rebirth of japanese industry, and their success in marketing to my work . His wife lola did much of his calculations and edited his manuscripts. Crawford-mason was writing a story about the recent lack of american ingenuity and interviewed deming. Deming was now recognized in the us and his advice was sought by ford and general.

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