ACCT 2000 Chapter : Acct 2000 Income Tax 2014 Update Student
Document Summary
What is interpersonal communication: communication that occurs between 2 people, usually in a face-to- face setting. Touch is a way for people to comply to do something for someone else. Interpersonal: communication that occurs between 2 people, usually in a face-to-face setting. Miscommunication can lead to: medication errors between doctors & pharmacists, employee misunderstanding, military messages-pilots & operators, interpersonal relationships broken. & contextualize the feelings & perspective of a distressed other. Theoretical explanation of why some messages work better than others: messages: Low person centered-deny the other"s feelings & perspectives by criticizing & challenging their legitimacy, or by telling the other how he/she should act or feel. Moderately person-centered-comforting messages afford & an implicit recognition of feelings by attempting to distract attention from the troubling situation, offering expressions of sympathy or presenting nonfeeling-centered explanations of the situation. & identity: psychological knowledge: unique, personal attribute, such as beliefs, attitudes, & values, interactional perspective, 5 assumptions, one cannot not communicate.
