COB 202 Chapter Notes - Chapter 5: Organizational Behavior, Goal Setting, Procedural Justice
Document Summary
Employee engagement: an individual"s emotional and cognitive (logical) motivation, particularly a focused, intense, persistent, and purposive effort toward work-related goals. Motivation: forces within a person that affect the direction, intensity, and persistence of voluntary behavior. Drives: hardwired characteristics of the brain that correct deficiencies or maintain an internal equilibrium by producing emotions to energize individuals. Needs: goal directed forces that people experience. Maslow"s needs hierarchy theory: a motivation theory of needs arranged in a hierarchy, whereby people are motivated to fulfill a higher need as a lower one becomes gratified. Need for achievement (nach): a learned need in which people want to accomplish reasonably challenging goals & desire unambiguous feedback & recognition for their success. Need for affiliation (naff): a learned need in which people seek approval from others, conform to their wishes and expectations, and avoid conflict and confrontation.
