MGT 500 Chapter 13: Power

• School: Ball State University
• Department: Management
• Course: MGT 500
• Professor: Ronda Smith

Document Summary

The capacity that a has to influence the behavior of b so that b acts in accordance with a"s wishes. Two facets: potential: power does not need to be actualized to be effective, dependency: based on the available alternatives and their desirability. Power: concerned with all influence in all directions. Power: broader topic: focuses on tactics used by individuals and groups. Coercive power: complies from fear of the negative results. Reward power: complies due to desire for positive benefits. Legitimate power: from the formal authority to control and use organizational resources. Influence wielded as a result of expertise, special skill, or knowledge. Referent: based on identification with a person who has desirable resources or personal traits like charisma. Expert and referent power are positively related to performance and commitment. Reward and legitimate power are unrelated to organizational outcomes. Coercive power is negatively related to employee satisfaction and commitment.