ORGS 1000 Chapter Notes - Chapter 12: Transformational Leadership, Job Satisfaction, Decision-Making
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28 Feb 2014
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Leadership: use of power and influence to direct activities of followers toward goal achievement; can affect followers" interpretation of events, organization of work activities, commitment to key goals, relationships with others and access to cooperation and support. Unit-focused approach: asks all members of the unit to fill out surveys, then averages responses to get measure of leader effectiveness. Dyad-focused approach: ask members of the unit to fill out surveys in reference to particular relationship with the leader. Differences across people indicate differentiation into in-groups and out-groups within the unit. Leader-member exchange theory: describes how leader-member relationships are developed over time on a dynamic basis. Role taking: phase in a leader-follower relationship when a leader provides an employee with job expectations and the follower tires to meet hose expectations. Role making: phase in a leader-follower relationship when a follower voices his/her own expectations for the relationship; results in free-flowing exchange of opportunities and resources for activities and effort.