ORGS 1000 Lecture Notes - Lecture 12: Absenteeism, Transactional Leadership, Work Unit
Document Summary
The use of power and influence to direct the activities of followers toward goal achievement. The direction can affect the followers" interpretation of events, organization of their work activities, their commitment to key goals, relationships with other followers and their access to cooperation and support from other work units. There are different ways to judge leaders" effectiveness: objective evaluations of unit performance. Like profit margins, market share, sales, return on investment, productivity, quality, costs in relation to budgeted expenditures etc: subjective measures, followers centered. Indices like absenteeism, retention of talented employees, grievances filed, requests for transfer etc. Can be complemented by employee surveys that assess the perceived performance of the leader, perceived respect and legitimacy of the leader and employee commitment, satisfaction and psychological well being. A theory describing how leader-member relationships develop over time on a dyadic basis (=through interactions) Argues that relationships are typically marked by a rule taking phase and sometimes supplemented by role making.