ITEC 1010 Chapter Notes - Chapter 6: Decision Support System, Direct-Sequence Spread Spectrum, Personnel Selection

• School: York University
• Department: Information Technology
• Course: ITEC 1010
• Professor: Paul Kashiyama

Document Summary

Benefits performance of decision support system is typically a function of decision quality and problem complexity: decision quality can result in increased effectiveness, increased efficiency, higher productivity. Problem complexity depends on how hard the problem is to solve and implement. Programmed decision vs non programmed decision programmed decision: made using a rule, procedure, or quantitative method, easy to computerize using traditional information systems non programmed decision, decision that deals with. Marketing mis supports managerial activities in product development, distribution, pricing decisions, promotional effectiveness, and sales forecasting. An institutional dss is used repeatedly and refined over the years. Comparison of dss and mis the type of problems solved the support given to users the decision making is different (manually, automatically) Characteristics of a gss that enhance decision making. Flexibility: decision-making support, anonymous input, reduction of negative group behavior, automated record keeping.