HRM 3410 Chapter Notes - Chapter 5: Institute For Operations Research And The Management Sciences, Overlearning, Metacognition

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Training design - process of preparing & planning events to facilitate learning. Training obj - statement of what trainees are expected to be able to do after a training program (expected / intended outcome of training - knowledge/skills that"re acquired) Learning - acquiring new skills, knowledge & attitudes on the job while. Performance - using these new skills, knowledge & attitudes. Org most likely to purchase training programs b/c they"re generic. Advantage of purchasing training programs: high quality, immediate delivery, ancillary services (tests / videos), ability to customize the package to the org, benefits from others" implementation experience, extensive testing, & (cid:1373) price than internally developed programs. Advantage of creating training program: security & confidentiality, use of org"s language, incorporation of the org"s values, use of internal content expertise, understanding of the specific target audience & org, & pride/credibility of having a customized program. Time (cid:1372) how soon the org wants to begin training.

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