BU354 Chapter Notes - Chapter 10: Performance Appraisal, State Implementation Plan
Document Summary
Performance management: the process encompassing all activities related to improving employee performance, productivity and effectiveness. Includes goal setting, pay for performance, training and development, career management, and disciplinary action. Purposes: it aligns employee actions with strategic goals, it is a vehicle for culture change and it provides input into other hr systems such as development and remuneration. Task performance: an individual"s direct contribution to their job related processes: performance expectations are grounded in realistic job demands and align with the organization"s strategic objectives and implementation plans. Performance expectations need to be legally defendable, clear, and measurable. Throughout the performance management process, managers and their reports should continue to discuss progress. Use a performance improvement plan (pip) to facilitate discussions. Formal appraisal methods: graphical rating scale: a scale that lists a number of traits and a range of performance for each.