BU354 Chapter Notes - Chapter 15: Constructive Dismissal, Wrongful Dismissal, Employee Engagement
Document Summary
Employee engagement a posiive, fulilling, work-related state of mind characterized by vigour, dedicaion, and absorpion. Employee engagement is strongly correlated to individual, and group performance outcomes such as improvements in recruiing, retenion, turnover, individual producivity, customer service, and customer loyalty as well as growth in operaing margins, increased proits margins and revenue growth rates. In order to increase employee engagement, many irms give employees extensive data on the performance of and prospects for their operaions. Employee opinion surveys communicaions devices that use quesionnaires to ask for employees" opinions about the company, management, and work life. With regards to respecing employee privacy, video surveillance may be used to prevent thet and vandalism and to monitor producivity as long as employees are made aware of the surveillance. Pre-reirement counselling counselling provided to employees some months before reirement, which covers such maters as beneits advice, second careers, and so on.
