BU354 Chapter Notes - Chapter 8: Elementary Arithmetic, Human Capital, Reinforcement
Document Summary
New employees need an understanding of company policies, expectations regarding their performance, and operating procedures. A comprehensive orientation program can lead to reductions in turnover, increase morale, fewer instances of corrective discipline, and fewer employee grievances. Can also reduce # of workplace injuries. Employee orientation (onboarding) a procedure for providing new employees with basic background information about the firm and the job: one component of the employer"s new-employee socialization process. Socialization the ongoing process of instilling in all employees the prevailing attitudes, standards, values, and patterns of behaviour that are expected by the org. A strong onboarding program can speed up socialization process and result in new employee achieving full productivity as quickly as possible. Reality shock (cognitive dissonance) the state that results from the discrepancy between what the new employee expected from their new job and the realities of it: orientation helps reduce this.
