BU354 Chapter Notes - Chapter 8: Union Representative, Task Analysis, Diversity Training
Document Summary
Orientation: long-term, continuous socialization process in which employee and employer expectations or obligations are considered. Attempts to transfer learning into behaviour using disciplined consistent efforts. Training: short-term, discrete efforts in which organizations impart information and instructions in an effort to help the recipient gain required skills/knowledge to perform job. Strategic approach to recruitment and retention of employees includes a well-integrated orientation program, both before and after hiring. New employees need clear understanding of company policies, expectations regarding their performance, and operating procedures. Long term: comprehensive orientation (onboarding) program can lead to reductions in turnover, increased morale, fewer instances of corrective discipline, and fewer employee grievances; reduce number of workplace injuries. Employee orientation (onboarding): procedure for providing new employees with basic background information about the firm and the job. Socialization: ongoing process of instilling in all employees the prevailing attitudes, standards, values, and patterns of behaviour that are expected by the organization.
