BU288 Chapter Notes - Chapter 6: Human Factors And Ergonomics, Rogers Communications, Telecommuting
Document Summary
Using job design as a motivator represent an attempt to capitalize on intrinsic motivation. The goal of job design is to identify the characteristics that make some tasks more motivating than others and to capture these characteristics in the design of jobs. Many workers are motived more by stimulating, challenging, and meaningful work. Up until 1960, the design of most jobs was job simplification. The preindustrial period was characterized by increasing urbanization and the growth of a free market economy , which prompted a demand for manufactured goods. With complex machinery and an uneducated, untrained workforce, organizations recognized that specialization was the key to efficient productivity. If the production of an object could be broken down into very basic, simple steps, even an uneducated and minimally trained worker could contribute his or her share by mastering one of these steps. Jobs designed in accordance with scientific management do not seem intrinsically motivating.