BU288 Chapter Notes - Chapter 6: Telecommuting, Job Sharing, Human Factors And Ergonomics
Document Summary
Job design: the structure, content, and configuration of a person"s work tasks and roles. Goal of job design is to identify the characteristics that make some tasks more motivating than others and to capture these characteristics in the design of jobs. Stimulating and challenging > money : as a motivator. Job designs according to scientific management are not intrinsically motivating. Back in the day they focused on simplification of work during the industrial revolution; uneducated workforce. Job scope: the breadth and depth of a job. Breadth: the number of different activities performed on a job. Depth: the degree of discretion or control a worker has over how work tasks are performed. Broad jobs require workers to do a number of different tasks. Deep jobs emphasize freedom in planning how to do the work. A professor is an example of a high scope job because they have depth and broadness.
