BU288 Chapter Notes - Chapter 15: Knowledge Acquisition, Absenteeism, Behavioural Sciences
Document Summary
The concept of organizational change: external and internal sources that give organizations the pressure to change, external sources. Increased competitiveness of business: global economies, deregulation, advanced technology. Internal sources: low productivity, conflict, absenteeism and turnover rates signal that change is necessary, organizations in a dynamic environment must show more change to be effective than those operating in a stable environment. What organizations can change: goals and strategies, technology, ex. Using online portal access for employees or moving from a rigid assembly line to flexible manufacturing. Job design: chapter 6 can change variety, autonomy, identity, significance and feeback, structure, can modify span of control of company, networking with other firms, etc, processes, ex. Things can be done concurrently rather than sequentially: culture, most difficult to change but is doable and necessary when needed, people, revised hiring processes, training and developing existing employees.
