BU288 Study Guide - Final Guide: Organizational Culture, Organizational Learning, Organizational Communication
Document Summary
Culture: provides uniqueness and social identity to organizations. Strong culture: organizational culture with intense and pervasive beliefs, values and assumptions: provides consensus over everyone about what the company is about, doesn"t need to be a big organization, strong culture doesn"t mean conformity. Could result in arguments: strong cultures come from success and effectiveness, motivation: artifacts=extrinsic, values/assume=intrinsic, expectancy theory=second level outcomes, maslow"s hierarchy of needs, assets: Coordination: everybody knows what each other is doing, so people can learn from others and coordinate projects. Conflict resolution: sharing values s valuable to resolve conflict. Financial: coordination and conflict resolution = better profits. Only when culture supports mission of company. Organizational health: able to recruit and manage best people: liabilities: Resistance to change: goals can change and past culture may not support the change. Culture clash: when merging, your culture may not lineup with the acquired.
