Management and Organizational Studies 2181A/B Chapter Notes - Chapter 16: House Training, Flowchart, Executive Sponsor

• School: Western University
• Department: Management and Organizational Studies
• Course: Management and Organizational Studies 2181A/B
• Professor: Stelian Medianu

Document Summary

It is the way that changes are implemented and managed that is crucial to both customers and members. Two basic pressures to change: external and internal sources. The increased competitiveness of business has forced businesses to become leaner and meaner. Signals in internal environment that change is necessary: low productivity, conflict, strikes, sabotage, high absenteeism and turnover. When threat is perceived, organizations unfreeze, scan the environment for solutions, and use the treat as a motivator for change, other times the yare paralyzed by the threat. Change usually requires investment or resources and modification of processes. Organizations in dynamic environment must generally show more change to be effective. But change in itself is not a good thing, can exhibit too much or too little change. Change in one area often calls for changes in others, also changes to anything always require giving serious attention to people changes.