Management and Organizational Studies 2181A/B Chapter Notes - Chapter 3: Absenteeism, Meta-Analysis, Organizational Commitment

• School: Western University
• Department: Management and Organizational Studies
• Course: Management and Organizational Studies 2181A/B
• Professor: Sarah Ross

Document Summary

Jim sinegal ceo of costco raised employee wages during economic downturn. Costco stuff is 15% cheaper making it the price leader- profits are from membership fees. Employees have to be knowledgable and loyal in order to make the experience of shopping fun and convenient for their members. Ceo knows it"s more profitable in the long term to minimize employee turnover and maximize employee productivity and commitment. An employee"s desire to remain a member of an organization. Withdrawal behaviour: employee actions that are intended to avoid work situations. Affective commitment: an employee"s desire to remain a member of an organization due to a feeling of emotional attachment- stay because you want to (emotion based) Continuance commitment: an employee"s desire to remain a member of an organization due to an awareness of the costs of leaving- stay because you have to (cost based)