Management and Organizational Studies 2181A/B Chapter Notes - Chapter 14: Organizational Chart, Job Performance, Flat Organization

• School: Western University
• Department: Management and Organizational Studies
• Course: Management and Organizational Studies 2181A/B
• Professor: Victoria Digby

Document Summary

Organizational structure: formally dictates how jobs and tasks are divided and coordinated between individuals and groups within the company. Organizational chart: a drawing that represents every job in the organization and the formal reporting relationships between those jobs. Work specialization: the degree to which tasks in an organization are divided into separate jobs. Trade-off between productivity, flexibility, and worker motivation e. g. ford"s assembly line. High level can be acceptable to large firms, but problematic for smaller firms. Low variety jobs do not have high levels of employee satisfaction. Chain of command: specifies who reports to whom; signifies formal authority relationships. Specific flow of authority down through the levels of an organization"s structure. Most organizations depend on a chain of command to attain order, control, and predictable performance. Span of control: represents how many employees a manager is responsible for. Narrow spans of control allow managers to be much more hands-on with employees, using directive leadership and mentoring.