Management and Organizational Studies 2181A/B Chapter Notes - Chapter 14: Flat Organization, Organizational Commitment, Complex Differential Form

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Organizational structure: formally dictates how jobs and tasks are divided and coordinated between individuals and groups within the company. Organizational chart: a drawing that represents every job in the organization and the formal reporting relationships between those jobs. Helps members and outsiders understand and comprehend how work is structured. Work specialization: the degree to which tasks in an organization are diving into separate jobs. Trade off between productivity, exibility and worker motivation. High specialization can leave workers without dated other skills. Chain of command: answers the question of who reports to whom and signi es formal authority relationships. Span of control: represents how many employees each manager is responsible for. Important if leader have substantially more skill or expertise than subordinated. Many levels of hierarchy = probably narrow span = "tall" organization. Centralization: refers to where decisions are formally made in organizations.

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