Management and Organizational Studies 2181A/B Chapter Notes - Chapter 8: Organizational Commitment, Job Satisfaction, Job Performance

• School: Western University
• Department: Management and Organizational Studies
• Course: Management and Organizational Studies 2181A/B
• Professor: Tony Francolini

Document Summary

Chapter 8: social influence, socialization, and organizational culture. Information dependence: reliance on others for information about how to think, feel and act. Social information processing theory: information from others is used to interpret events and develop expectations about appropriate and acceptable attitudes and behaviours. Effect dependence: reliance on others due to their capacity to provide rewards and punishment. Compliance: conformity to a social norm prompted by the desire to acquire rewards or avoid punishment. Identification: conformity to a social norm prompted by perceptions that those who promote the norm are attractive or similar to oneself. Internalization: conformity to a social norm prompted by true acceptance of the beliefs, values, and attitudes that underline the norm. Socialization: the process by which people learn the attitudes, knowledge, and behaviours that are necessary to function in a group or organization. Person-job fit: the (cid:373)at(cid:272)h (cid:271)et(cid:449)ee(cid:374) a(cid:374) e(cid:373)plo(cid:455)ee"s pe(cid:396)so(cid:374)al (cid:448)alues a(cid:374)d the (cid:448)alues of a(cid:374) o(cid:396)ga(cid:374)izatio(cid:374)