Management and Organizational Studies 2181A/B Chapter Notes - Chapter 8: Social Influence, Investment Banking, Informal Learning

• School: Western University
• Department: Management and Organizational Studies
• Course: Management and Organizational Studies 2181A/B
• Professor: Tony Francolini

Document Summary

Information dependence: reliance on others for information about how to think, feel, and act. Social information processing theory: information from others is used to interpret events and develop expectations about appropriate and acceptable attitudes and behaviours. Effect dependence: reliance on others due to their capacity to provide rewards and punishment. Compliance: conformity to a social norm prompted by the desire to acquire rewards or avoid punishment. Identification: conformity to a social norm prompted by perceptions that those who promote the norm are attractive or similar to oneself. Internalization: conformity to a social norm prompted by true acceptance of beliefs, values, and attitudes that underlie the norms. Socialization: the process by which people learn the attitudes, knowledge, and behaviours that are necessary for a person to function in a group or organization. Before a person becomes a member of a particular organization. Formal process of skill acquisition and attitude acquisition.