Computer Science 1032A/B Chapter 6: Chapter Six.docx

• School: Western University
• Department: Computer Science
• Course: Computer Science 1032A/B
• Professor: Louis Magguilli

Document Summary

Networks and collaboration: collaboration: occurs when two or more people work together to achieve a common goal, result or product, the effectiveness of collaboration is driven by four critical factors, communication skills and culture. Any group effort can improve only when group members believe they can openly share and contribute ideas: communication systems. Few collaborative meetings are conducted exclusively face to face. Things like email and instant messaging become crucial: content management. Keeping track of and integrating the various versions of work is integral for efficiency: workflow control. Workflow: a process or procedure by which content is created, edited, used and disposed of. A business process delivers a good or service externally to a customer, whereas a workflow delivers it internally to other employees. Network externalities: the larger the number of people using a network, the more valuable that network becomes (network effect, however, there may be issues with congestion, or the market may become saturated.