Business Administration 2295F/G Chapter Notes - Chapter 8: Job Performance, Westjet
18 Feb 2016
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Chapter 8 social influence, socialization, and organizational culture. People feel differently in groups than they would independently. Information dependence gives others the opportunity to influence our thoughts, feelings and actions via the signals they send to us. Social information processing theory organizational members use information from others to interpret events and develop expectations about appropriate and acceptable attitudes and behaviours. Effect dependence involves two complementary processes: group has an interest in how individual members think and act since it can affect their goal attainment, group members have a desire for approval. Individuals are sensitive to rewards and punishments the group has at its disposal. Compliance simplest and most direct motive or conformity to group norms. Individuals have a tendency to adapt to social norms established by others. A member wishes to acquire rewards and avoid punishment. Doesn"t subscribe to beliefs, values and attitudes that underlie the norm.
