COMMERCE 1B03 Chapter Notes - Chapter 8: Role Conflict, Edgar Schein, Wok
Document Summary
As a result of social influence, people often feel or act differently from how they would as independent operators. In many social settings, especially in groups, people are highly dependent on others. This dependence sets the stage for influence to occur. We are frequently dependent on others for information about the adequacy and appropriateness of our behavior, thoughts, and feelings. Effect dependence- individuals are dependent on the effects of their behavior as determined by the rewards and punishments provided by others. Co-workers- praise, friendship, a helping hand on the job lack of cooperation punishments- nagging, harassment, name calling, social isolation. A consequence of information and effect dependence is the tendency for group members to conform to the social norms that have been established by the group. Person-job fit refers to the match between an employee"s knowledge, skills, and abilities and the requirements of a job.