MSCI 2130 Chapter Notes - Chapter 2: Freshdirect, Information Asymmetry, Switching Barriers
Document Summary
Chapter 2: strategy and technology: concepts and frameworks for. Sustainable competitive advantage financial performance that consistently outperforms industry averages. New competitors and copycat products create a race to cut costs, cut prices, and increase features that may benefit consumers but erode profits industry- wide. Operational effectiveness performing the same tasks better than rivals. Fast follow problem exists when savvy rivals watch a pioneer"s efforts, learn from their successes and missteps, then enter the market quickly with a comparable or superior product at a lower cost. Firms must invest in techniques to improve quality, lower cost, and design efficient customer experiences. Strategic positioning performing different activities than rivals, or the same activities in a different way: technology should create and enable novel business approaches that are defensibly different and can be difficult for others to copy. Nyc online grocery store that delivers fresh produce to your doorstep. Firm buys and prepares its own goods.