MGMT 2400 Chapter Notes - Chapter 1-8: Procedural Justice, Broken Windows Theory, Hindsight Bias
Document Summary
Organizational behaviour: a field of study that looks at the impact that individuals, groups and structure have on behaviour within organizations. The aim is to apply such knowledge toward improving organizational effectiveness. An organization is a social unit, comprised of a group of people that functions on a relatively continuous basis to achieve a common goal. The building blocks of ob: psychology, social psychology, sociology and. Ob looks beyond common sense: systematic study; looking at relationships, attempting to attribute causes and effects and drawing conclusions based on scientific evidence. Bases managerial decisions on the best available scientific evidence. Vast majority of management decisions are still made (cid:498)on the fly(cid:499) with little or no systematic study of available evidence. Few absolutes: there are few simple and universal principles that explain ob. Humans are not alike, which limits the ability to make simple, accurate and sweeping generalizations. Contingency approach: considers behaviour within the context it occurs.
