IRE346H1 Chapter Notes - Chapter 6: Human Capital, Mass Customization, Future Movement

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Human capital must be obtained from a source that is either internal to the organization (current employees) or external (individuals currently not employed by the organization), or a combination. Employee segmentation: grouping of employees based on characteristics that are relevant to the employee experience such as career preferences, demographics, work- life preferences, or benefits. Skills gap: a situation in which the supply of a particular form of human capital available to the firm is inadequate to address the demand. Insufficient numbers of workers who possess the skills necessary to perform the job. The role of employers in influencing supply. If employers cannot find a sufficient supply of labor for certain jobs, they can either change the nature of the jobs, train workers themselves, or look at other labor pools. Provincial governments determine the number of places available in professional programs such as nursing, and trade apprenticeships, such as electricians.

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