MGT260H5 Chapter Notes - Chapter 6: Polygraph, Canadian Human Rights Commission, Cigna
Document Summary
Selection - is the process of choosing individuals who have the relevant qualifications to fill existing or projection job openings. The goal of selection is to maximize hits and minimize misses. Hits are accurate predictions, and misses are inaccurate ones. Job specifications, in particular, help identify the individual competencies employees need for success- the knowledge, skills, abilities, and other factors, (ksaos) Managers then sure selections methods such as interviews, references, and pre- employment tests to measure applicants ksaos. Clear specification of required competencies helps interviewers differentiate between qualifies and the unqualified, also reduces effects of an interviewers" biases. Research shows that applicants whose ksaos match their job perform better and are more satisfied. and are more satisfied. The number of steps in the selection process and their sequence will vary organizations use several different means to obtain information about applicants. Includes gathering resumes and applications and conducting interviews, tests, and investigations.
