CMN 2148 Chapter Notes - Chapter 10: Clayton M. Christensen, Malcolm Gladwell, John Kotter
Document Summary
Innovation: closely linked to creativity, invention, improvement, communication. Development of ideas, practices, products, processes that meet needs in new ways, takes invention into action occurs as a result of created invention stimulated by needed improvements, new solutions to meet new needs. Invention: creation of new ideas, practices, products and processes. Change: alteration from one state to another, differences between two sets of conditions. Organization: changing circumstances that place individuals and organization in a constant state of flux. Change happens and it is important to anticipate change, adapting to change and enjoying the process. Hierarchical systems are not adapting to increasing change. Traditional organization has an operating system designed for day-to-day business but cannot handle rapid disruption. Solution= second operating system devoted the design/ implementation of strategy network like structure to react with greater agility. Change requires many change agents with attitudes of wanting to make a difference.