ADM 3333 Chapter Notes - Chapter 9: Impression Management, Focus Group, Videotelephony
Document Summary
One of the oldest and most widely used of all selection procedures. Conducted near the end of the selection process. Reduces the number of people who must be interviewed: relatively expensive. May be used as preliminary screening devices. Screening: confirms/explores information provided in resumes/application forms. When used later: obtains information not earlier provided. Can be used in termination: identifies employees who don"t have the ksaos needed to perform well. Used to determine who is best qualified when several employees are being considered: internal and external applicants. Costs: management and supervisor time preparing for the interview and interviewing, reviewing applicants, use of equipment, developing questions and scoring guides. If travel is involved, costs exponentially increase: shifting costs to applicants" risks losing qualified potential applicants who are unwilling to incur costs. Formal interviews are conducted near the end of the r and s process to minimize costs incurred on applicants who wouldn"t be successful on the job.