ADM 3333 Chapter Notes - Chapter 9: Impression Management, Focus Group, Videotelephony

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One of the oldest and most widely used of all selection procedures. Conducted near the end of the selection process. Reduces the number of people who must be interviewed: relatively expensive. May be used as preliminary screening devices. Screening: confirms/explores information provided in resumes/application forms. When used later: obtains information not earlier provided. Can be used in termination: identifies employees who don"t have the ksaos needed to perform well. Used to determine who is best qualified when several employees are being considered: internal and external applicants. Costs: management and supervisor time preparing for the interview and interviewing, reviewing applicants, use of equipment, developing questions and scoring guides. If travel is involved, costs exponentially increase: shifting costs to applicants" risks losing qualified potential applicants who are unwilling to incur costs. Formal interviews are conducted near the end of the r and s process to minimize costs incurred on applicants who wouldn"t be successful on the job.

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