ADM 2372 Chapter Notes - Chapter 3: Knowledge Management, Tacit Knowledge, Employee Retention

• School: University of Ottawa
• Department: Administration
• Course: ADM 2372
• Professor: Nour El- Kadri

Document Summary

They are useful in telling an organization how its current operations are performing, as well as estimating and strategizing how future operations might perform. The ability to understand, digest, analyze and filter data and info is key to success for any professional in any industry. Data: raw facts that describe the characteristics of an event. Characteristics for a sales event can include a dta, item number, item description, quantity ordered, customer name, or shipping details. Information: is data converted into a meaningful and useful context. Info from sales event could be best-selling item, worst-selling item, the best or worst customer: organizational data and info. Data and info are everywhere in an organization. Must obtain, and analyze all the relevant data and info available, so they can make the best decisions possible, O(cid:396)ga(cid:374)izatio(cid:374)al data a(cid:374)d i(cid:374)fo (cid:272)o(cid:373)e at diffe(cid:396)e(cid:374)t le(cid:448)els, fo(cid:396)(cid:373)ats a(cid:374)d (cid:862)gra(cid:374)ularities . Granularity: refers to the extent of detail within the data and information.