ADM 2337 Chapter Notes - Chapter 7: Needs Assessment, Task Analysis, Absenteeism

• School: University of Ottawa
• Department: Administration
• Course: ADM 2337
• Professor: Gerard Brathwaite-Sturgeon

Document Summary

: tends to be narrowly focused and oriented toward short-term performance concerns: development. : effort that is oriented more toward broadening an individual"s skills for future responsibilities. : a higher ranking manager directly responsible for fostering employee learning and development within the firms. Common types of training: apprenticeship, it training, managerial, ethics: orientation training for new hires. How do you know which training: organization analysis (determine where emphasize) Task analysis (ksao need, conduct training need assessment) Look for problem area, check information gathered for various purpose (errors, sales, complaint, turnover, absenteeism) Create rapid prototype of training program evaluating, revise (3 parts of needs assessment: organization analysis. : examination of the environment, strategies, and resources of the organization to determine where training emphasis should be placed. Collect data on quality of goods or services, absenteeism, turnover, number of accident. Conducting organization analysis closers examining a firm"s resources technology, financial, human. Economic, public strategy influence corporate training needs as well.