ADM 1300 Chapter Notes - Chapter 9: Selective Perception, Nonverbal Communication, Organizational Communication

• School: University of Ottawa
• Department: Administration
• Course: ADM 1300
• Professor: Matthew Archibald

Document Summary

Group of people with certain skills that share a common purpose and approach: team size. Could be large, but ideally less than 12: team level and diversity, understanding empowerment. [3] norming- resolving of differences, agreement on roles, focus in on unity and objective. [4] performing- solve problem and accomplish tasks, encourage contribution. [5] adjourning- task is solved, leader brings closure. Communication in action [videos]: commercial- blind man, the power of words we use- change your words, change the world , seinfeld- george is stressed (non-verbal communication, video- iverson- practice! (leading by example) The meaning of communication: the transfer of information from one person to another. Is more than just words; includes facial gestures, feelings, voice inflections. Basic elements of communication: 3 basic elements of communication: 55% is visual (appearance and body language) In fact, the 1st impression of an individual is made in the first 10-30 seconds, predominantly from the way you look and present yourself.