BUSI 2311U Chapter Notes - Chapter 1: Structural Capital, Organizational Learning, Human Capital
Document Summary
Organizational behavior (ob) is the study of what people think, feel and do in and around organizations: it examines how individuals and teams in organizations relate to one another. Organizations are groups of people who work interpedently toward some purpose. Ob is for everyone, not only managers (common misunderstanding: everyone is a manager . Organizational behavior effectiveness is considered the ultimate dependent variable . Open system: perspective of organizational effectiveness is one of the earliest and well enriched ways of thinking about organizations. Organizations depend on the external environment for resources, and this environment has rules and expectations. Organizations are effective when they maintain a good fit with their external environment: most common way to obtain a good fit is to change a company"s products and services as well as how their outputs are produced. Common indicator of internal transformation process is organizational efficiency (ratio of inputs to outputs)
