[BUSI 2311U] - Final Exam Guide - Comprehensive Notes for the exam (33 pages long!)

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29 Nov 2016
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Organizational behavior chapter 1: introduction to the field of organizational behaviour. Organizational behavior is the study of what people think, feel, and do in and around organizations. It looks at employee behavior, emotional responses, perceptions and decisions. Organizations are groups of people who work interdependently toward some purpose. Confucius extolled the virtues of ethics and leadership. Adam smith discussed the benefits of job specialization and division of labour. Max weber wrote about rational organizations, work ethic, and charismatic leadership. Frederick winslow taylor proposed systematic ways to organize work processes and motivate employees through goal setting and rewards. Organizational behavior wasn"t organized into a unified discipline until around world war ii. It is critical for effective management as the work environment increasingly expects us to be self-motivated and to work effectively with coworkers without management intervention. The study of organizational behavior is important because it provides us with the knowledge and tools to interact with others more effectively.